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Personal data processing policy
d. Moscow
Limited Liability Company "SAK Wood" (hereinafter referred to as the "Company", "we", "our", "ours"), INN 9715512035, processes and protects the personal data of users (hereinafter referred to as “users” or “you”) of the Services, and also contacts users via the telephone numbers and email addresses provided by users.
This policy is intended to inform the general public about the company's actions in processing and protecting users' personal data in order to achieve the stated purposes of personal data processing.
Relationships related to the processing of personal data by the company are governed by the legislation of the Russian Federation.
By providing us with personal information, you agree to its processing in accordance with this policy.
1. Terms
Personal data is any information relating to a directly or indirectly identified or identifiable natural person (subject of personal data).
Personal data processing is the performance of actions or a set of actions in relation to personal data, including collection, recording, systematization, accumulation, storage, clarification, updating and modification, retrieval, use, provision, access, blocking, deletion, and destruction—both with and without the use of automated data processing tools. Personal data processing includes, but is not limited to:
- collection;
- recording;
- systematization;
- accumulation;
- storage;
- clarification (update, change);
- extraction;
- usage;
- transfer (distribution, provision, access);
- depersonalization;
- blocking;
- deletion;
- destruction
Personal data operator (Operator) — a state body, municipal body, legal entity or individual that, independently or jointly with other persons, organizes and/or carries out the processing of personal data, and also determines the purposes of processing personal data, the composition of personal data to be processed, and actions (operations) performed with personal data.
Services—the "sakwood VRM" computer program or the "sakw.ru" online store—provide users with goods, services, and/or work. By completing the Services fields containing personal data, the user agrees to the company's personal data processing policy. The Company is the controller of personal data that we may receive in connection with your use of the Company's services.
The Company is the controller of personal data that we may receive in connection with your use of the Company's services.
2. Provision of personal data
We collect your personal information when you:
- register using the Service functionality;
- place an order in the Service
- use services
- write or call the company;
- pay for services;
- agree to receive newsletters.
We process only general categories of personal data. We do not process biometric personal data or special categories of personal data, including data of minors.
If you have reason to believe that we have been provided with special categories of personal data through the website, please let us know by writing to info@sakw.ru
3. Purposes of personal data processing
| Purposes of processing | Data that may be processed |
|---|---|
| Ordering goods and arranging delivery with receipt of order information | Last name, first name, patronymic, telephone number, email address, address, TIN, passport details |
| Gaining access to your personal account | |
| Obtaining data for the provision of services | |
| Ensuring stable operation and security, improving user experience, quality of services, services and marketing activities, developing new services and expanding functionality on the website | |
| Fulfilment of duties stipulated by law | |
| Providing responses to inquiries | Last name, first name, patronymic, telephone number, email address |
| Direction of marketing messages | Last name, first name, patronymic, telephone number, email address, address |
| Communication regarding receiving feedback on satisfaction with the company's services | Last name, first name, patronymic, telephone number, email address |
When a representative contacts us, we process the data provided in such request for the purpose of responding to this request.
The basis for processing your personal data is consent to the processing of personal data.
4. Data processing period
The personal data processing period is 5 (five) years from the user’s last activity in the Service, unless a longer period is stipulated by law.
The processing of your personal data ceases in the following cases:
- achievement of the purposes of processing or loss of the need to achieve them.
- upon expiration of the consent period or upon withdrawal of consent (unless there are other grounds for processing provided by law).
- if unlawful processing is detected, if it is impossible to ensure lawfulness; upon liquidation of the Company.
After the established deadlines, we automatically delete data from our information systems. If data is processed without the use of automated means (e.g., paper requests), we destroy such tangible media.
5. Basis for processing
The processing of personal data is carried out with the consent of the user or on the basis of the provisions of current legislation.
To revoke consent to the processing of personal data or to obtain information on personal data issues, please contact: info@sakw.ru The revocation of consent to the processing of personal data is sent by email to the operator's email address. info@sakw.ru From the user's email address, previously provided to the operator as the user's contact email address. Revocation of consent to the processing of personal data entails the obligation for the operator to delete the user's personal data. Revocation of consent to the processing of personal data takes effect on the business day following the day it is sent by the user to the company. This means that within 24 (twenty-four) hours from the date of the user's revocation, the operator will permanently delete the information provided.
6. Transfer of data to third parties
We may disclose your personal data to third parties who assist in providing services to you, to parties who have entered into license agreements or commercial concession agreements with SAK Wood LLC , as well as to parties who are otherwise involved in providing you with certain services, as well as to government agencies if we are required to provide them with your personal data in accordance with the law.
7. Cookies and automatic logging
Cookies are one of the technologies we use to automatically collect information and improve the quality of our content. A cookie is a small text file stored on your device (computer, tablet, smartphone, etc.) and contains information about your online activity.
Like most other organizational information resources, our web servers and security systems sometimes store some temporary technical data in their log files.
8. Data security
The personal data we collect and store is considered confidential. It is protected from loss, alteration, or unauthorized access in accordance with Russian legislation on personal data. To this end, we use technical means and organizational measures. These organizational measures include limiting the number of company employees who have access to personal data. Technical information security measures include a system for preventing unauthorized, including accidental, access to personal data, and mandatory identification and authentication procedures for accessing personal data.
We are constantly improving our data protection systems.
9. Change of policy
We reserve the right to change our Policy at any time. Please review our Policy regularly for updates.
10. Contact
To resolve issues related to the processing and protection of personal data, you can contact us at: info@sakw.ru